Questions Asked Often...FAQs
01. Pre orders
When will my order ship?
Generally, pre orders start shipping mid-late July.
You can expect to hear from us via email with updates and ship dates regarding your pre order. If you haven’t heard from us in a bit, shoot us an email and we’ll let you know more details.
Why should I pre order a planner?
When you pre order a planner, you’re ensuring you get what style you want! Once we get our stock for the season we don’t usually restock. #firstcomefirstserve
Because we don’t take out loans to run our business, the pre order season enables us to provide quality products at affordable prices #thankyou
02. Ordering
Which planner should I get?
For the Womens’ planner, there are two layouts – MyDay daily and Shaatra52 weekly.
The main difference is that on the daily layout there’s one date per page. On the weekly layout, two dates share a page so you see Monday-Thursday in one view.
Ask yourself: Would I rather have more room per day to plan or be able to see my week in one view?
03. Shipping
How long does it take to receive my order?
Generally within 3-5 business days.
$8 flat rate shipping.
Free shipping over $50
International Shipping
If you’d like to purchase from abroad and aren’t seeing the option to complete your purchase, shoot us an email help@shaatraclub.com and we’ll be happy to assist you!
Where is my package?
Once your order is in the USPS carrier’s care, we’re no longer in control of what happens. USPS doesn’t provide us with any more details than they provide you with the tracking information.
If it’s been longer than a week since you received tracking info, reach out to us and we’ll see how we can help!
04. Returns
All sales are final.
Due to the nature of the planner being dated, sales are final.
If your order came damaged or you’re missing pages from your insert pack, please email help@shaatraclub.com and we’ll do our best to make it right.